FAQ

The Standard Shell is just like any in-ground concrete pool with a skimmer box.

The Wet Deck uses a grate or concealed gutter instead of a skimmer box. The waterline continues up to the level of the grate or gutter giving the impression that the pool has no obvious perimeter.

The Infinity Edge allows the water to run up and cascade over the pool shell into a gutter below. This creates the illusion from in the pool of no boundaries without coping or paving around the pool. The Infinity Edge must sit up out of the ground.

All of our pools are finished with quality glass mosaics from Italian company Trend. The standard use of glass mosaics set our plunge pools apart from other manufacturers. Come and view our display pool at our Ringwood showroom to see the beauty of quality glass mosaics in swimming pools.

Yes our pools come with coping included. Our relationship with Pavers Plus gives us the opportunity to access to the highest quality natural stone. Select from Bluestone, Granite, Limestone, Travertine and more. All on display at our Ringwood showroom. Alternatively, if you are installing a timber deck we can remove this option.

Our equipment packages offer outstanding value on the highest quality equipment from Hayward. We offer two options with both using Hayward's energy efficient variable speed pump. Cartridge or sand filter and Aquarite+ or Omnilogic controller. We believe your pool is a long-term investment and understand the value of energy savings using quality, efficient equipment saving money over the long run. See our packages page for more info.

We offer two heater options in the form of an inverter heat pump or gas heater. Contact us to discuss which option is right for you.

Our pools are different in a variety of ways. The structure of the pool with 120mm thick walls compares with a pool built and sprayed on site. We offer three different shell types with options to customise further. We offer the option of spa jets, swim jet, bench seats down any wall in the pool and options to customise length, width and shape. Contact us to discuss your plunge pool customisation possibilities.

Yes, the permit process ensures your pool complies with the local regulations in your state or territory. This will involve a prior inspection prior to filling your pool to ensure your fencing complies. We suggest you discuss fencing requirements with you surveyor during the pre-permit site meeting.